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Synergy Education Services is school improvement specialist company. Our consultancy services are delivered by highly experienced educational professionals, who have a profound insight of the many challenges facing school leaders and staff.
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Synergy Education Services is a school improvement specialist company. Our consultancy services are delivered by highly experienced educational professionals, who have a profound insight of the many challenges facing school leaders and staff. Between us, we have operated successfully in education for over 50 years. We offer personalised school improvement solutions for schools and academies, determined by individual needs. We join with schools on their improvement journey to help schools unlock their potential.
FAQs
How do I register for an online training course?
You can register by selecting your preferred course on our website and completing the online booking form. Once submitted, you’ll be directed to our secure payment system to confirm your place.
Can I book on behalf of someone else?
Yes. The person making the booking is considered the Primary Customer and is responsible for managing the booking, including payment and communication.
What happens when I sign up for a course?
When you register for a course, your place will be secured. Your will be sent a link to attend the course. Log on to the course at the appropriate time. The course will run if the minimum number subscribes to the course. You will not be charged if the course does not run, in this case refunds will be given.
Can I get an invoice or receipt for my payment?
A digital receipt is automatically issued upon payment. If you require a formal invoice for your organisation, please contact us with your booking reference.
What if I need to cancel or reschedule?
Our cancellation and rescheduling policy are outlined in our Terms and Conditions. Please refer to those for timeframes and any applicable fees or contact us directly for assistance.
Do I need any special software or equipment to join the course?
You’ll need a stable internet connection and a device with audio and video capability. Most courses are delivered via Zoom or Microsoft Teams.
Can I access course materials after the session?
Registered participants will receive access to course materials and any relevant resources via our online learning portal or by email, depending on the course format. Materials belong to SES and must not be downloaded or shared, unless explicit permission is given by SES.
Is there a discount for group bookings or returning customers?
A discount may be offered for group bookings and returning clients. Please contact us directly to discuss your requirements and receive a tailored quote.
What happens when I book an onsite visit?
After you have booked an onsite visit and terms have been agreed such as purpose of the visit, length of visit, payment terms, the consultant will be in contact with the appropriate leader/staff to clarify final arrangements. Please inform us as soon as possible of any changes to the planned schedule.
